FAQs


How do I care for my items?

We recommend that you follow all care instructions on the label inside the item.  Most handbags can be spot cleaned with a dry cloth and accessories should be stored in a dry area. 

What is the return policy? More importantly, do you issue refunds?

At this time we offer store credit only. However accessories and sale items are final sale. Please see our return policy for more information. 

https://shopeight6.com/pages/returns-exchanges

What if I want more information about an item than whats listed in the description?

We encourage you to reach out to us with any questions you may have! Contact us at info@shopeight6.com! We are here to share as much product information that we can. 

Can I cancel or change my order?

To ensure that you receive your order as quickly as possible, we start processing it as soon as it comes through.  That means we unfortunately cannot cancel or change an order after it is submitted.  However you can exchange or receive store credit if you are unhappy with your items. 

How long will it take me to receive my order?

Shipping methods and estimated delivery dates are provided during checkout, but are not guaranteed.  Items will be processed by Eight6 within 1-3 business days, but shipping times are beyond our control and may vary.  Weekends and certain holidays may delay the arrival of your items. 

How can I pay for my items?

Eight6 accepts all major credit cards and paypal. 

Who do I contact if I need help?

Contact us at info@shopeight6.com.  For returns, please click below. 

https://shopeight6.com/pages/returns-exchanges

I would like to receive updates about new products and promotions from you.  How can I join your mailing list?

We'd love to keep in touch! Enter your email below!